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USEFUL LINKS

Community Legal Advice Direct
www.legaladviserfinder.justice.gov.uk
Tel. 0845 345 4345
National Debt Line
www.nationaldebtline.co.uk
Tel. 0808 808 4000
Citizens Advice Consumer Service
www.citizensadvice.org.uk/consumer_advice
Tel. 0845 404 0506
Benefits advice
www.turn2us.org.uk
Tel. 0808 802 2000
ACAS (advice and guidance)
www.acas.gov.uk
Tel. 0300 123 1100
Shelter housing advice line
www.shelter.org.uk
Tel. 0808 800 4444
Castle Park Solicitors
http://www.castleparksolicitors.co.uk/
Tel: 0116 3440050

How much do these telephone calls cost?

0800 or 0808 Freephone numbers

A number of organisations use freephone numbers including some helplines and charities such as those to the left. Calls are normally free of charge from landlines but charges may apply from mobile phones. However, the operator must make an announcement before the call is connected telling the caller that they will be charged (the announcement does not state the exact charge). Calls from mobiles typically cost up to 40p per minute. 0845 numbers Calls are typically charged at between 1p and 11.5p per minute depending on the time of day for landline customers. Calls from mobile phones generally cost between 20p and 41p per minute. More information on call charges is available on this link